Review your website
Understand your WordPress installation, hosting, plugins, integrations, and the workflows your business relies on.
RIZE VIRTUAL / MANAGED WORDPRESS
Your WordPress website.
In good hands.
Hosting, updates, backups, and ongoing care for your business website. Choose a managed WordPress package that fits the way you use your site, with clear allowances and a practical route to support.
Explore the packagesTHREE PACKAGES / ONE CLEAR STARTING POINT
Choose the care
your website needs.
All three packages include managed WordPress hosting on WP Engine and hands-on support. Business adds more capacity and website tools. Premier includes a dedicated WP Engine plan, expanded support, and scheduled reviews.
| Your plan | Essentials$179per month | Business$289per month | Premier$499per month |
|---|---|---|---|
| Hosting | |||
| Managed WordPress hosting on WP Engine | ✓ | ✓ | ✓ |
| Hosting environment | Shared agency plan | Shared agency plan | Dedicated WP Engine plan for your site |
| Monthly visits | Up to 10,000 | Up to 25,000 | Up to 75,000 |
| Storage | 5 GB | 10 GB | 15 GB |
| Staging environment | ✓ | ✓ | ✓ |
| Global CDN & SSL | ✓ | ✓ | ✓ |
| Updates & backups | |||
| WordPress core, plugin & theme updates | Weekly | Weekly | Weekly |
| Critical security patches applied | Within 72 hrs | Within 48 hrs | Within 24 hrs |
| Daily host-level backups | ✓ | ✓ | ✓ |
| Off-site backups (separate from host) | Weekly | Daily | Daily + before every update |
| Monitoring & response | |||
| Uptime monitoring with alerts | ✓ | ✓ | ✓ |
| Automated security & vulnerability checks | ✓ | ✓ | ✓ |
| Performance checks | — | ✓ | ✓ |
| Outage investigation & triage | ✓ | ✓ | ✓ |
| Monthly report | Basic | Full | Full + review call |
| Included support | |||
| Included hours (testing, fixes, small changes) | 1 hr | 2 hrs | 4 hrs |
| Additional hours | $155/hr | $155/hr | $150/hr |
| Website tools | |||
| WooCommerce / membership site support | — | ✓ | ✓ |
| Transactional email | — | 10,000/mo | 50,000/mo |
| Search ranking tracking | — | 30 keywords | 50 keywords |
| Technical SEO upkeep | — | ✓ | ✓ |
| Premier only | |||
| Performance review & optimization | — | — | Quarterly |
| Website analytics review | — | — | Monthly |
| Third-party integration management | — | — | Up to 5 integrations |
| Ready to get started? | Discuss Essentials | Discuss Business | Discuss Premier |
We confirm the environment, allowances, monitoring coverage, and support expectations before work begins. Usage beyond the listed allowances, third-party fees, and work beyond the included support hours are scoped separately.
A PRACTICAL WAY TO GET STARTED
A clearer plan.
A steadier website.
Start with the site you have today. We review the environment and agree on the right package before taking on ongoing care.
Confirm the scope
Agree on hosting capacity, backups, monitoring, support expectations, and any work needed before onboarding.
Keep care moving
Give updates, security findings, and performance issues a regular place in the plan, with a clear point of contact.
MANAGED WORDPRESS FAQ
Before the
next step.
Can you manage my existing website?
Absolutely. We'll start with a quick look under the hood: your setup, hosting, and access. That tells us which package fits, what onboarding looks like, and whether a hosting move makes sense.
Do you support platforms other than WordPress?
We sure do. Every platform has its quirks, so let's chat about your site and figure out the best way to take care of it.
Can you build a new website?
Yes, and we'd love to. New builds are quoted as their own project, and once your site is live, we can keep it running smoothly with any of our packages.
Is there a contract?
Nope. Packages are month-to-month. If you ever need to leave, just give us 30 days' notice. No hard feelings.
Are new features and larger fixes included?
Each package comes with monthly hours for testing, fixes, and small changes. Need more time? Extra hours are $155 for Essentials and Business, or $150 for Premier. Bigger projects get their own quote, so there are no surprises.
How do patch windows and included hours work?
Your package lists its patch window and monthly support hours. Before we start, your service agreement spells out the fine print: when the patch window starts, coverage hours, compatibility requirements, and whether unused hours carry over.
What if an update breaks my site?
We've got a safety net. We back up before every update, so if something goes sideways, we roll it back and fix it.
Does monitoring include round-the-clock staffed support?
Our monitoring never sleeps, but our team does. Response coverage and escalation are set in your service agreement, so you'll know exactly what to expect and when.
What if my site goes down or gets hacked?
We get the alert, jump into triage, and restore from a clean backup if needed. You focus on your business; we'll handle the cleanup.
Do I own my website?
100%. It's your site, your content, your data. If you ever move on, we'll hand you a full backup.
Can I switch packages?
Anytime. Outgrowing your plan is a good problem to have, and upgrades kick in right away.
LET'S LOOK AFTER YOUR WEBSITE
Focus on your business.
Give your website a plan.
Tell us about your WordPress site and which package you are considering. You can also leave your phone number and request a call through the contact form.
Discuss Managed WordPress